Shipping Policy

Order Processing

At Kaidon, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for us to prepare your order for dispatch. Once your order has been shipped, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available for domestic orders:

Shipping Method	Delivery Time	Cost
Standard/Free	5–7 business days	Free
Expedited	3–5 business days	Calculated at checkout
Express	1–3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. Please note that customs and duties are the responsibility of the customer. You may be required to pay additional fees upon delivery.

Order Tracking

To track the status of your order, please use the tracking number provided in your tracking email. You can use this number to track your shipment on the courier's website.

Lost or Damaged Shipments

If your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s). We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your order, please don't hesitate to contact us at support@kaidon.shop. We are available to assist you via email only.

Last updated: May 29, 2026